IFS Risk Solutions Ltd are a privately owned Insurance and Risk Management Broker based in Doncaster, South Yorkshire.
We offer a range of products and services with our philosophy to ensure our clients continually receive outstanding levels of service and professionalism. Our focus remains to provide tailored Insurance and risk management solutions. A poorly constructed insurance programme leaves any business potentially exposed.
We are a member of Compass network – one of the largest networks of independent insurance brokers in the UK – which means we can secure low premiums and exclusive products for our clients, thanks to the buying power of the group.
Our aim is always to provide our customers with a first-class service; however, we are aware that, occasionally, it is possible that we may fail to meet your expectations. If for any reason we have not met your expectations, let us know as soon as possible, by calling our main office telephone 01302 910421, or write to The Managing Director, IFS Risk Solutions (UK) Ltd, Apex House, Watervole Way, Doncaster, DN4 5JP.
If we are unable to resolve the issue to your satisfaction by the end of the next business day, we will formally investigate the matter. You will receive an acknowledgement of the matter together with a copy of our complaints process promptly and certainly within 5 working days. We will then aim to investigate and provide a resolution as quickly as possible, informing you of a final response no later than 8 weeks.