Our haulage insurance policies cover cargo or stock against accidental damage or theft during transit.
Our team will work with you to ensure that your business model is classified correctly and the right cover is applied to protect you in the event of any loss or damage.
Whether you are haulage incorporating skip trucks, concrete mixers, plant haulage, tippers, cranes or you deal with furniture removal, we can design a bespoke policy to cover your business for exactly what you do.
Our tailored insurance policies will cover you should the unexpected happen.
Our aim is always to provide our customers with a first-class service; however, we are aware that, occasionally, it is possible that we may fail to meet your expectations. If for any reason we have not met your expectations, let us know as soon as possible, by calling our main office telephone 01302 910421, or write to The Managing Director, IFS Risk Solutions (UK) Ltd, Apex House, Watervole Way, Doncaster, DN4 5JP.
If we are unable to resolve the issue to your satisfaction by the end of the next business day, we will formally investigate the matter. You will receive an acknowledgement of the matter together with a copy of our complaints process promptly and certainly within 5 working days. We will then aim to investigate and provide a resolution as quickly as possible, informing you of a final response no later than 8 weeks.