We've put together some documents to help support your business through these difficult times.
We would encourage you to have a look through the available documents and, should you need any further help or assistance, our team will of course be available to help and assist you in any way that we can.
Outstanding levels of service & professionalism
We're a Member of Compass network which means we can get the best deals for you
All of our insurance and risk solutions are tailored to each individual client
Our aim is always to provide our customers with a first-class service; however, we are aware that, occasionally, it is possible that we may fail to meet your expectations. If for any reason we have not met your expectations, let us know as soon as possible, by calling our main office telephone 01302 910421, or write to The Managing Director, IFS Risk Solutions (UK) Ltd, Apex House, Watervole Way, Doncaster, DN4 5JP.
If we are unable to resolve the issue to your satisfaction by the end of the next business day, we will formally investigate the matter. You will receive an acknowledgement of the matter together with a copy of our complaints process promptly and certainly within 5 working days. We will then aim to investigate and provide a resolution as quickly as possible, informing you of a final response no later than 8 weeks.